Shipping policy

This shipping policy governs the shipment of products by Wymefa.co.uk ("Wymefa") in accordance with our terms and conditions. By placing an order via Wymefa's website, you agree to this shipping policy and the application of its terms and conditions. Below you will find the main points relating to shipping products:

Delivery and risk transfer

  • Delivery of ordered products takes place at the time of shipment, unless otherwise agreed in writing.
  • The risk of loss, theft or damage of the products passes to the buyer at the time of delivery.

Shipping methods

  • Wymefa will make reasonable efforts to ship the ordered products within a reasonable period of time.
  • Wymefa reserves the right to determine the shipping method at its own discretion, unless otherwise agreed in writing with the buyer.
  • Shipping costs are stated separately and may depend on the destination, weight and dimensions of the products.

Shipment and delivery

  • Wymefa will carefully pack and ship the ordered products to prevent damage during transport.
  • Upon receipt of the products, the buyer must immediately check the shipment for any visible damage or shortages.
  • Any damage or shortages must be reported immediately to Wymefa, preferably in writing or by e-mail, within 8 days of receipt of the shipment.

Delays and force majeure

  • Wymefa is not liable for any delay in the delivery of products due to circumstances beyond its reasonable control, such as natural disasters, strikes, war or government measures.
  • In the event of a delay due to force majeure, Wymefa will make reasonable efforts to inform the buyer of the new expected delivery date.

Return shipments

  • Product returns are only possible in accordance with our terms and conditions and after written agreement with Wymefa.
  • Any costs and risks associated with returnsare for the buyer's account, unless otherwise agreed in writing.

Please contact us with any questions or comments on our shipping policy.

You can download our full terms and conditions here.

This is a translated text; the official language for policy guidelines and enforcement is Dutch